Effective Date: 2/1/2024

 

This Privacy Policy describes how Field Trip ("we," "us," or "our") collects, uses, shares, and protects your personal information in connection with our mobile application and related services (collectively, the "App"). By using the App, you consent to the practices described in this Privacy Policy.

 

Information We Collect

 

1. Personal Information: 

We may collect personal information you provide to us when you register an account, make bookings, or communicate with us. This may include your name, email address, phone number, payment information, and other relevant details.

 

2. Usage Information: 

We automatically collect certain information about your device and how you interact with the App, such as your IP address, device type, operating system, and browsing activity.

 

3. Location Information: 

With your consent, we may collect and process information about your precise or approximate location using GPS, Wi-Fi, or mobile network data to provide location-based services.

 

How We Use Your Information

 

1. Providing Services: 

We use your information to operate, maintain, and improve the functionality of the App, including processing bookings, providing customer support, and personalizing your experience.

 

2. Communications: 

We may use your contact information to send you service-related communications, updates, promotional offers, and other information about our products and services.

 

3. Analytics: 

We use analytics tools to analyze trends, track user engagement, and gather demographic information to better understand how users interact with the App and improve our services.

 

Data Sharing and Disclosure

 

1. Third-Party Service Providers: 

We may share your information with third-party service providers who assist us in providing, maintaining, and improving the App, such as payment processors, analytics providers, and customer support services.

 

2. Legal Compliance: 

We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or address security or technical issues.

 

Data Security

 

We take reasonable measures to protect the security of your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

 

Your Choices

 

You may choose not to provide certain personal information, although this may limit your ability to use certain features of the App. You can also opt-out of receiving promotional emails by following the instructions provided in the email.

 

Changes to This Privacy Policy

 

We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting the revised policy on the App. We encourage you to review this Privacy Policy periodically for any updates.

 

Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@thefieldtrip.app.